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YouAsk is a
powerful tool that allows you to connect with your company or technical experts
through personalized 1:1 sessions, enabling you to share your expertise and
maximize the value of your time. Simply add your services, set your
availability, and define your charges. Once your link is ready, share it with
your followers, who can easily book a call to connect with you directly.
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Yes! Our platform is free to use. We
only charge a small 7% commission on your earnings, ensuring we grow together with your
success.
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Bookings must be made at least 6
hours before the session start time. You can schedule sessions up to 7 days in
advance.
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Sessions will no longer be available
for booking if there are less than 6 hours remaining before the scheduled start
time.
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You can join the session up to 5 minutes before the scheduled start time.
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If you are unable to attend or need to leave early, the host is required to wait for a minimum of 10 minutes before ending the session or until the remaining session time expires, whichever comes first.
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If the host does not join or leaves during the session, you should wait for at least 10 minutes before leaving.
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YouAsk offers a wide range of professional services, including IT, marketing, accounting, teaching, and many more. You can both provide and book services to enhance your skills and earnings.
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The pricing of your sessions is entirely up to you. You can choose to offer your services for free or set a specific rate based on the value you provide.
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Yes! You can list multiple services across various categories based on your expertise, allowing you to reach a broader audience.
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Yes, after each completed session, users can leave reviews and ratings to maintain service quality and improve the overall experience.
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Yes, you may cancel your booking up to 12 hours before the scheduled session start time and receive a 90% refund. Cancellations made within 12 hours of the session are non-refundable.
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If the host cancels the session at least 2 hours before the scheduled start time, the user will receive a full refund.
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If both the host and the user fail to attend, the full amount will be refunded to the user’s account.
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If you are dissatisfied with a session, you can raise a dispute within 24 hours. Our internal team will review the case and determine if a refund is warranted.
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If you leave a session early due to an issue and raise a dispute within 24 hours, our team will review the case. You may receive a partial refund of up to 50%, or a higher amount depending on the circumstances.
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If technical issues, network problems, power failures, or hardware malfunctions occur on the host’s end, you can raise a dispute within 24 hours. If the claim is valid, a partial refund may be issued.
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Refunds are processed within 2 working days after our internal review is completed.
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Once the service is completed, the payment will be transferred to the host’s account within 2 working days.
